CREEM PRIVACY POLICY

Last Updated: September 2026

CREEM Magazine, LLC (“CREEM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our websites, online store, subscriptions, communications, social-media interactions, and other services that link to this Policy (collectively, the “Services”).

This Policy does not apply to websites, applications, or services operated by third parties, which are governed by their own privacy practices.

1. Information We Collect

The information we collect depends on how you interact with CREEM.

Information You Provide

We may collect information you provide directly to us, including:

• name, email address, telephone number, billing address, and shipping address;

• account and subscription information;

• order, transaction, return, and customer-service information;

• information you provide when participating in a promotion, survey, contest, sweepstakes, event, or other program;

• communications, feedback, reviews, submissions, or other content you provide to us; and

• marketing and communication preferences.

Payment information is processed by our payment providers. CREEM generally does not receive or store full payment-card numbers.

Information Collected Automatically

When you use the Services, we and service providers acting on our behalf may automatically collect certain information, including:

• IP address and general location information;

• browser, device, and operating-system information;

• pages viewed and features used;

• referring URLs;

• dates and times of visits;

• interactions with emails, content, and advertisements; and

• cookie, device, and similar identifiers.

We collect some of this information through cookies, pixels, tags, web beacons, and similar technologies.

Information From Other Sources

We may receive information from service providers, advertising and analytics partners, social-media platforms, fulfillment and payment providers, and other business partners.

We may combine information received from these sources with information we collect directly.

2. How We Use Information

We may use personal information to:

• provide, operate, maintain, and improve the Services;

• process orders, subscriptions, payments, returns, and deliveries;

• administer customer accounts and subscription benefits;

• communicate with you about orders, subscriptions, customer service, and other transactions;

• send marketing communications where permitted by law;

• personalize content and experiences;

• understand how customers use the Services;

• measure and improve our marketing and advertising;

• administer promotions, surveys, contests, sweepstakes, events, and other programs;

• detect, investigate, and prevent fraud, security incidents, abuse, and unlawful activity;

• comply with law and enforce our agreements and policies; and

• support our internal business operations.
  
  

We may also use information for other purposes disclosed when the information is collected or otherwise permitted by applicable law.

3. How We Disclose Information

We may disclose personal information in the following circumstances.

Service Providers

We may disclose information to companies that perform services for us, including hosting, e-commerce, payment processing, order fulfillment, shipping, subscription management, customer support, communications, analytics, fraud prevention, advertising, and other business services.

Advertising and Analytics Partners

We may disclose identifiers, device and internet activity information, transaction or conversion information, and related information to advertising and analytics partners to understand use of the Services, measure advertising, understand audiences, and provide advertising that may be more relevant to users.

Certain privacy laws may treat some of these activities as a “sale,” “sharing,” or use of personal information for “targeted advertising,” even where no money is exchanged for the information. Where required by applicable law, you may opt out as described below.

Business Partners and Promotions

We may disclose information to business partners where reasonably necessary to operate a promotion, event, contest, sweepstakes, collaboration, or other offering, subject to any additional disclosures provided with that offering.

Legal and Safety Purposes

We may disclose information where we reasonably believe disclosure is necessary to comply with law or legal process, protect CREEM or others, investigate fraud or unlawful activity, enforce our agreements, or protect the security of the Services.

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

At Your Direction

We may disclose information when you direct us or consent to the disclosure.

We may also use and disclose aggregated or de-identified information that cannot reasonably be used to identify you, subject to applicable law.

4. Cookies, Analytics and Advertising

CREEM and our service providers and partners use cookies and similar technologies to operate the Services, remember preferences, understand how the Services are used, measure performance, prevent fraud, and support advertising and marketing.

Some technologies are necessary for the Services to function. Others may be used for analytics, personalization, or advertising.

You may manage certain cookie and advertising preferences through the privacy controls made available on our Services and through settings available in your browser or device.

Where required by applicable law, CREEM recognizes qualifying browser-based or universal opt-out signals, such as Global Privacy Control, as requests to opt out of applicable sale, sharing, or targeted-advertising activities.

Your privacy choices may apply only to the browser or device from which they are submitted unless otherwise required by law.

5. Marketing Choices

You may unsubscribe from CREEM marketing emails at any time using the unsubscribe link included in the email.

If CREEM offers marketing text messages, you may opt out using the instructions provided with those messages.

Even if you opt out of marketing communications, we may continue to send non-marketing communications, including order confirmations, subscription and renewal notices, payment notices, customer-service communications, and other transactional or administrative messages.

6. U.S. Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• confirm whether we process your personal information and access that information;

• request correction of inaccurate personal information;

• request deletion of certain personal information;

• obtain a portable copy of certain personal information;

• obtain information regarding our disclosure of personal information;

• opt out of certain sales or sharing of personal information;

• opt out of the use of personal information for targeted advertising or certain profiling;

• limit certain uses or disclosures of sensitive personal information, where applicable; and

• not receive discriminatory treatment for exercising applicable privacy rights.
  
  

You may submit a privacy request by contacting us at info@creem.com or through any privacy-request or privacy-choice mechanism made available on the Services.

Where permitted by law, an authorized agent may submit certain requests on your behalf. We may take reasonable steps to verify your identity or authority before completing a request and may deny or limit a request where permitted by applicable law.

If we deny a request and applicable law provides a right to appeal, you may appeal by contacting info@creem.com and identifying your request as a privacy appeal.

Sale, Sharing and Targeted Advertising

CREEM does not sell personal information for money.

As described above, however, our use of certain advertising and analytics technologies may be considered a “sale” or “sharing” of personal information or targeted advertising under some state privacy laws.

Where applicable, you may opt out through the privacy controls available on our Services or through a qualifying universal opt-out signal.

We do not knowingly sell or share personal information where prohibited by applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements.

Retention periods may vary depending on the type of information, how it is used, and applicable legal and business requirements.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No method of transmitting or storing information is completely secure, however, and we cannot guarantee absolute security.

9. Children

The Services are not directed to children under 13, and CREEM does not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to CREEM, please contact us at info@creem.com so that we can take appropriate action.

10. International Users

CREEM is based in the United States.

If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where CREEM or our service providers operate. Privacy and data-protection laws in those countries may differ from those where you live.

Where applicable, we process international transfers in accordance with applicable law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law.

When we update this Policy, we will revise the “Last Updated” date above. Where required by law, we will provide additional notice of material changes.

12. Contact Us

If you have questions about this Privacy Policy or CREEM’s privacy practices, or would like to exercise an applicable privacy right, contact us at:

CREEM Magazine, LLC

Email: info@creem.com