Refund policy
If you’re not satisfied with your purchase, you may request a return or exchange within 30 days of receipt. Eligible items must be unused, unworn, and in their original condition. Refunds will be issued to the original payment method once the return is received and approved.
Subscriptions, single-issue magazines, event tickets, undergarments, clearance items, and other items identified as final sale are non-refundable. Additional exclusions or different return terms may apply where disclosed at the time of purchase.
To request a return or exchange, email info@creem.com with the subject line “RETURN.”
To manage or cancel a subscription, visit your Customer Portal.
For additional information, including subscription cancellation and refund terms, see our Terms of Service